Get in Touch
Multiple ways to reach our dedicated research support specialists
Email Support
For detailed inquiries, product specifications, and technical documentation
support@getyourpeptide.comPhone Consultation
Speak directly with our research specialists for immediate assistance
+1 (800) 555-1234Research Inquiry Form
Please provide detailed information about your research needs, and our team will respond within 24 hours.
Research Support Hours
Emergency Support:
For urgent research inquiries outside business hours, please email urgent@getyourpeptide.com and we will respond within 4 hours.
Frequently Asked Questions
How quickly will I receive a response to my inquiry?
Our research support team responds to all inquiries within 24 hours during business days. For urgent matters, we offer priority support via our urgent email channel with a 4-hour response time.
Do I need institutional credentials to order?
Yes, all peptide purchases require verification of institutional affiliation or qualified researcher status. We verify credentials during the account setup process to ensure compliance with research-only designation requirements.
Can you provide custom peptide synthesis?
Yes, we offer custom peptide synthesis services for qualified researchers. Please contact our technical team with your sequence requirements, purity specifications, and quantity needs for a detailed quote and timeline.
What documentation do you provide with orders?
Each order includes a Certificate of Analysis (COA) with HPLC purity data, mass spectrometry confirmation, peptide sequence, molecular weight, and storage recommendations. Material Safety Data Sheets (MSDS) are available upon request.
Ready to Advance Your Research?
Browse our comprehensive catalog of laboratory-grade research peptides
View Catalog